Service
Request

Need a tool serviced, repaired, or reconditioned? Submit your request below and our team will get back to you promptly.

Service Process

How It Works

Submit Your Request

Fill out the service request form below with your tool details and what service is needed. You can also download and fax the PDF form.

Ship Your Tool to Us

Send your tool to our Holliston, MA facility. Our technicians will inspect it and provide a service assessment.

We Service & Return

We’ll repair, recondition, or service your tool and ship it back ready to perform — built to the same standard as the day it left the factory.

Service Request Form

Tell Us What You Need

Note: Please print this form and place it in the box that you are shipping your tool back in
Name*
First Last
Company*
Phone*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Model Number*
Serial Number*
Please Provide Brief Description of What Is Wrong With Your Machine*
Captcha

Download PDF Form

Prefer to fax? Download and send to (508) 429-2811

Return Address

Ship Your Tools Here

Send tools to our factory in Holliston, MA for service, repair, or reconditioning. Our technicians will inspect your tool and contact you with a service assessment before proceeding.

Ship To

ESCO Tool
75 October Hill Road
Holliston, MA 01746

Phone

(800) 343-6926 US & Canada
(508) 429-4441 Worldwide

Email

MILLHOG@escotool.com

Fax

(508) 429-2811

Need to rent or purchase instead?

Whether you need tools for an outage or want to add to your fleet, we can help.

Rental Programs View Products

ServiceRequest